I truly believe that their customer service skills are top notch and the ability to resolve issues in a timely fashion is outstanding. I am recommending them to everyone I know.
It is the second time I order a lamp and there was a mistake but Arthur from the ordering department took the case and solve it in a few hours. The shipping is fast and the lamps are original and are high quality. Thank you.
Bought a large volume of lamps for my old (discontinued) EIKI LC-XT5 projectors. Had the stock, arrived quickly, was given a good discount for buying a large number of lamps.
Quick friendly service.
Very good experience. The staff was professional. I would order from myprojectorlamps again.
Fair price, great service, easy to order & most of all they do what they say..
I've had the pleasure to deal with MyProjectorLamps to satisfy our lamp requirements for our global enterprise client fort a year now. Maintaining several hundred projectors of various types is always a challenge, but having access to lamps and quick turnaround has made my job easier. On the very rare occasion I get a defective lamp, there are no issues in remedying the situation. Online ordering is quick and easy and with delivery, that's just one more item off my plate to deal with on a hectic day. I see now reason for anybody not to deal with this fine group.
Very happy with my purchase. No issues with product, shipping, etc.
My lamp was out of stock, but they contacted me to let me know that it would be available in about a week and they shipped it overnight at no extra cost.
I extremely was satisfied with the site, the purchase and the timely delivery. I would highly recommend this company and the confidence in the processing of my order as well as their level of security of my information.
Product is good
Ordering in Canada was great and I didn't have to worry a bit. We now have some backup lamps and quick.
Shipping was quick and the product was as advertised. I installed the lamp in the projector without issues. Instructions were included and clear.
Great replacement lamp.
I ordered a projector lamp , when I received it in record time , I discovered that I ordered the wrong one, I emailed them explaining what happened , and told them which one I should have ordered , they said send it back and they will substitute for the correct lamp. Within days of sending the Lamp back to my surprise the replacement arrived ! No hassle! I might add that when I called them the staff couldn't have been more helpfull. Thank you for your service!
They had exactly what I needed in stock.
The product is good. The bad thing is that they have forgot to send my order. So after 8 workdays I have contacted them to ask what happened. They have answered quickly and sent my order through the overnight shipping (the most expensive). So I consider they took their responsabilities and I am glad to say that I will buy there next time.
Myprojectorlamps gave me quick and cost-effective service. I highly recommend them.
Happy with the product and price. The representative was pleasant to deal with.
Arthur in the Canadian store heard out my challenges regarding bulbs, responded with the best possible outcome and dlivered the bulb in the time promised. Can't remember the last time for such customer experience.
all ok from a to z
Très bon service je commande toute mes lampes la bas pour les remplacement dans les bureaux !
Seems like a good product, why can't we recycle the ild lamp module? Send it somewhere , have the lamp replaced in the module and buy it back at a lesser price and have a stand by and just keep recycling these two units. trying to be eco friendly here, Regards, Earl Boyd
service is good. just need to send packing slips with order
Very prompt in getting unit shipped
I purchased two lamps and the process was easy and straightforward. I had an issue with one of the lamps and they took care of replacing the defective lamp to my satisfaction. I will use them again.
I've been purchasing a number of bulbs various projectors. Bulbs usually arrive a week later. Can't complain about the service.
We ordered the lamp. The lamp was delivered on time. It seems to work well, No complaints.
The order was entered, shipping advised and delivered when promised.
Service was quick and friendly and the light came on time as requested.
Our orders have been filled promptly and the after-sales service was very good too.
Always great service and response time
I dealt with them over the phone. I was dealt with professionally and any questions I had were answered immediately. The product took about a week to arrive, just like they said and it all worked out great! I would recommend My Projector Lamps anytime.
good prices, quick delivery. Will use again.
Really good original non-knockoff products, excellent selection. Not the cheapest but worth it to know you're investing in a solid bulb. After the original purchase confirmation, there was zero update on shipping, delivery, tracking etc. I emailed an inquiry but nobody ever responded. Eventually I called, and the rep on the phone, Pavin, was absolutely excellent. Finally got my long-awaited bulb and no regrets.
Ordered this for our Business. Product arrived in good time. Company's customer service response time was very good. Was wary about ordering this product from someone other than Christie Digital but this transaction could not have been smoother.
Very good. Received on time. Highly recommented.
I was in a pinch, with a meeting the coming week, and needed a replacement. They were good to get me the bulb, but I needed to call to find out it was already on its way. Ultimately good service, but had me concerned in the interim whether I'd receive it or not.
The bulb was quickly sent to me but the bulb had become loose from the the actual housing. This required me to try and figure out how the bulb sits in the housing. I installed it and it appears to be working but I am not sure if the bulb is actually in the right position. I am afraid that I may have installed the bulb incorrectly which could drastically reduce the life of the bulb.
Excellent service! Was told when my lamp would arrive and although I doubted the arrival time, it was delivered just as said! Very impressed!
I've used these folks numerous times and have compared their prices to other (larger) online options. I keep circling back and still have no complaints. Good Canadian competitive company offering best in class service and pricing.
Great Lamps at this place for my projector.
Averything was perfect. Thé service, the honestay of the compagny and thé excellent service. Tank you vers much.
Excellent experience the projector bulb showed up as advertised and on time.
However it seems the brightness of the bulbs is lower than the last batch. The software option to use Full power isn't available either for some reason. Otherwise they are working fine.
I have had one of my best customer experience with my purchase. I purchased a lamp for my JVC Projector and found out that the lamp wasn't going to make it on time for a Halloween party. When the customer service Rep found out that I was a little disappointed, he contacted the warehouse and got them to ship the lamp overnight. I was very impressed with the service that I received.
Were helpful on the phone and promptly filled my order.
I found the projector lamp I was looking for on the site, ordered it and it was here within a few days. Great service, great price, definitely will buy from them in the future and recommend to friends and family.
Ordered online. Arrived on time.
I was iffy about ordering such a pricey product from a site I'd never heard of before, so I sent an email to customer service voicing some of my concerns. They told me I could return the lamp if I had any issues with it. So I went ahead and ordered it and it arrived in timely fashion. My only minor complaint is that the product has a plastic casing which can sometimes omit a slight smell if the projector is on for extended periods of time. But it still works perfect! Would/will definitely order from this site again. Thanks!
We shopped around for a similar product here in the city but everything similar was at least twice this price and then I found they would not sell to me because I was not a dealer. The delivery was reasonable and we will be using Deelat again in the futue.
Was a quick an easy process to exchange items purchased. The Rep was professional and courteous.
I have bought a number of lamps from them, and they are always fast and deliver the correct product.
I had sworn off aftermarket options after a couple bad experiences, but after finding out this company was local and offered great coverage on the bulb, I decided to give them a try and have been very pleased so far.
I thought the experience was great. Very helpful and would purchase again when I need something
there was a delay in shipping and MyProjectorLamps contacted me to advise of the new delivery date.
I found it easy to find this company, great to deal with someone locally (in Alberta) and the rates are fantastic! thank you for a pleasant personal experience in a rather impersonal world. Joanne Johnston
Fast reliable and competitive prices.
They did not have in stock the 3 lamps I ordered but they give me a call to make sure I was Ok waiting few days. I received it the day after they told me but still within one week.
Easy, fast & convenient
This was my second order with MyProjectorLamps. My first order was instant. I recieved my lamps the next day! But not this time. I ordered 2 lamps (nearly $500.00) and expected no issues. On August 24th, 2016, I received an email "shipping confirmation" saying my order had shipped. Great! same great service and delivery as last time! However, 2 days passed, and nothing. So I emailed MyProjectorLamps asking for a tracking number. They sent a FedEx Tracking number. I tried it. Nope. FedEx says "no such number found". OK, so I emailed MyProjectorLamps on the 26th, and was told my order would ship Tuesday, the 29th due to a supplier issue. So I checked FedEx, and guess what? "no number found". I emailed MyProjectorLamps, and Kyle, a customer support person apologized saying: "... this lamp was scheduled to arrive today but was delayed by our supplier. We will have that lamp available to overnight ship to you tomorrow afternoon. Once it goes out tomorrow, you’ll be able to use the same tracking number that was provided. Again, our apologies for any inconvenience. Kyle, Customer Support". Within minutes, I got another "Shipping Confirmation"...So I checked FedEx the next day, and nothing...On the 31st, I got an email from FedEx saying expected delivery would be that day. Hurray! But... Nothing. Kyle sent me another email informing me that he had my two lamps, and would ship in a couple of hours, and that they would upgrade my delivery to "overnight". I already had a FedEx tracking report saying Friday. I checked with FedEx...they said it was shipped Ground, and to expect it on Friday, September 2nd. OK. I took a vacation day to be sure I was there to sign for the parcel. Guess what? Nobody showed up. I called FedEx and was told there was a "delivery exception" that delivery was attempted, but there was "no one there, or the business was closed". I was there all day, working outside. No chance I would have missed it. So, I called FedEx and was told the driver "attempted delivery", but when I told them I was there all day and no one came, they put me on hold, and then came back and said the driver delivered my parcel to "the Post Office", but the support person I spoke to had no idea which Post Office. We don't get mail delivery where I live, so I drove to the SuperBox down the road and checked my mailbox. Surprise, Surprise, there was a Canada Post notice to go to a local store with a Canada Post kiosk to pickup my parcel. So much for FedEx. When I got to the post office kiosk, I signed for my parcel which was in Canada Post packaging - not FedEx packaging. I'm really confused. The FedEx tracking numbers worked, but my parcel was at CANADA POST. No attempt at delivery to my home. Not happy with FedEx. I really think MyProjectorLamps should consider a different carrier. Other than that, I have no complaints with MyProjectorLamps.ca.
I have not received my order yet. It was supposed to be here already but something happened. When I called to inquire Arthur was very accommodating and has expedited one out for me. Supposed to be here tomorrow.
Always pleasant to deal with. Good pricing with quick shipping. I have purchased a lot of projector bulbs from myprojectorlamps and I have always got exactly what I have ordered.
I have been using this company for years, and would recommend them to anyone who needs projector lamps.
I support over 300 rooms with many varieties of projectors. I now have a small inventory to cover urgent needs for 90% of the models. It's so simple to re-order online when stocking levels get low and they are sent over on arrival. With out clients Canadian head office in Calgary, I felt it important to support a local venture and so far haven't been disappointed. I even stopped by to meat the team and they were warm and friendly offering us suggestion to make things even better. I speaking with a respected AV colleague, he also has placed his business with myprojectorlamps as well.
Who expects personal service with an internet purchase, but thats exactly what i got. Well done guys!
They answered the phone immediately; no being put on hold. Answered all my questions thoroughly & gave me detailed helpful information that I would not have known to ask for. I was treated like an intelligent adult & not made to feel like they were anxious to end the call. The product was delivered promptly & notice of the date of delivery given ahead. I would highly recommend this company to anyone Patricia Peacock-Evans
I went onto the web site to look for a new projector bulb but alas, my projector was not listed online. The next day I phoned Myprojectorlamps and spoke with Arthur. Arthur quickly looked up my projector make and found the lamp number I needed. He ordered the lamp for me and it arrived by courior a week later. Arrival of lamp in inventory, shipping and delivery was super fast and on tume and emails of service provided all along the way. The courier delivered the lamp by 08:30 Am. I then tried to replace the lamp but it did not fit. I had 3 other people try to fit the new lamp inot the projector but it would not go. I called Arthur and he said he would replace the lamp for a new wone as some of the lamps are defective. Unfortunately he did not have a new lamp in stock, so he said he would order one and it would take one more week. I had already been 2 weeks without television now so this made it a longer wait. Arthur then suggested that I could bring the New lamp and the Old lamp down to him and he could exchange the New lamp on the new module onto the Old lamp on the old module. I brought the lamp donw down to him and he did just that and he gave me a credit as well. Fantastic. I came home and replaced the lamp and the projector worked fine. I can honestly say in todays economy it is hard to fine such great service. The gentlemen at Myprojectorlamps have helped me recently and in previous years before. An outstanding business that has my full support.
Ordered the lamp to complete a repair. Order system was painless and very user friendly. Lamp arrived as promised and customer is happy. Thank you.
The guy's at the order desk are very helpful and a pleasure to work with. I have used them several times and they are great. They ship the product out on time and listen well to any concerns you may have.
I called for a product and was able to have it delivered the next day. Great service!
I order a ramp and it can when they said it is exactly as described.
Very proficient staff Bravo
Ordered bulbs but they were out of stock, I received a call and it was explained to me that the product would be in next week. Very professional and indeed the stock arrived on time. Will recommend this service to other school districts. Chris C
great product fast shipping
I found them to provide excellent customer service. Web pricing was reasonable for a name brand product in Canadian rates and delivery was timely. I am extreemly satisfied and MPL will be my first choice for future purchases of this type of product.
Great company to deal with, the lamp arrived when promised. Seems like a good quality lamp so far....
The customer service was very helpful when needing help to choose which lamp fit best and the package arrived on time as promised so I have nothing but 5 stars for this company.
Needed a lamp to replace a burnt out bulb in a hurry. One day expedited turn around really helped out out.
I was hesitant to purchase online but these guys were GREAT. Fast delivery, exceptional customer service, and products that installed seamlessly... Even for this rookie
Product was as described, and worked great. My only complaint was the time between order and shipping, which took around a week i believe.
Great service, awesome picture quality...much better than the one I previously had purchased off Amazon. Super happy!!
I've ordered from myprojector lamps 3 times now, the lamp has always arrived when they say it would. Have not had any problems with any of the product I have ordered. It is local in Calgary, AB, Canada for Canadians. I searched the internet for alternatives and have only found US sites which often do not deliver to Canada or charge an exorbitant fee for delivery.
got my order in a descent time - someone even call me to confirm the order by phone.
Everything went well until the cutter did not arrive on time and even though Deelat said they sent a tracking email, we know you didn't.
It took a while to ship as they were waiting on a shipment to arrive. When I inquired, they expedited it for no extra cost which I appreciated.
Easy to order and shipped fairly quickly. No issues with any of the process. Thanks for a simple, hassle-free transaction.
Responds quickly and shipping time is reasonable although shipping is not cheap.
The order was was to my satisfaction with proper communication as required. Good job
super fast delivery- had my rare bulb in stock for a third of the price that I found it elsewhere. super great customer service when FedEx delivered my bulb to the wrong address (FedEx driver's fault, not myprojectorlamps- but they helped fix it quick when FedEx was less than helpful! )
My projector is rather old and rare. Got the original product within the week. I 100% recommend myprojectorlamps for your needs. Cheers
Always a good quality lamp and I have it in a couple days. Never had issues. Keep up the good work!
Competitive price, fast delivery. Package tracking and update emails were nice. Happy all around. Nice to know it was a real lamp and not the cheap knock offs that burn out right away.
Second time I ordered from this company and absolutely no complains
I've been a customer for 3 years now and i have zero complaints. I usually got my son to replace the bulb but i thought it was time that i learn how. Arthur in the Calgary office was very knowledgeable and was able to guide me through the installation process over the phone. Great customer service and lamp came a day early! What more could i ask for
We were very happy with the pricing and the product works fine. Slowish coming, which I think means 'not in stock', but it wasn't going to be any different from local stores - and with the local stores, cost would have doubled.
I bought a knee brace for my wife. The price was not only very reasonable but the quality was excellent.
My chosen product was not available. After a considerable delay in processing my payment I wrote to find the item was not available. A sustutute was suggested which I accepted. It was less expensive than my original choice but o refund was promised. Again after some delay the refund appeared. Responses to my inquiries were prompt and courteous.
they called inside a hour to say order delayed to get out USA no problem thx fore the call and suport
The website was easy to use and search for products. It leads you through the purchasing process smoothly.
I would consider buying more mouse traps if needed. Delivery was good. And the product is as described.
I really liked the emails for fallow up
Easy to order. Item was temp out of stock but was informed of that immediately. Once item was in stock recevived prompt emai saying it was shipped.
I was able to find the right lamp for the projector easily and ordering was simple. Lamp arrived quickly.
No complaints here...saved some money on the lamp, replacement and came within 4 business days. Loaded it up and works fine. hopefully this bulb lasts longer than previous bought from another site (just over 2500 hrs).
I ordered lamp twice from these guys and both cases the lamp is perfect and got delivery right away.
Excellent online and on the phone. No hassle exchange
Great Service, and were able to get me the part I needed within two days!
Easy and efficient service. I ordered a projector lamp and everything arrived and is working good. Mike
I have been dealing with MPL for a few years now and I can say without a doubt, they go above and beyond to look after their clients. I wouldn't shop anywhere else!
Bulb I needed was not in stock, when it came in they shipped it overnight at no extra cost.
Received new lamp pretty quick. Packaged well.Was purchased for a backup for the holidays. I'm sure bulb will be fine when I install.
great selection.. help on picking the correct lamp.. product quality was excellent. price was fair and delivery was on time and quick.. thanks again for Making my projector like new again.
Easy to order. Good price. New product. Fast shipping. Canadian.
Excellent service! I can't say enough about the cooperation, follow-up, and expeditious response times to our questions and order. Several have already been installed and appreciate the quality product for our organization.
Package seemed like it wouldn't be shipping on time accordingto the tracking number given, contacted customer service and they upgraded the shipping time to overnight without a hassle. Received it when promised and the lamp has been working flawlessly so far. Will continue to do business with them when I need another lamp replacement.
Great service and decent price! I needed a lamp quickly and didn't have time to wait for shipping. Company was accommodating and had the lamp for pickup same afternoon! Thank you!
Just wanted to drop you a quick note to let you know how impressed I am with Arthur your Customer Sales Representative - Calgary Office ! Prior to my purchase he provided me additional info about the product I was to buy.. The product arrived promptly and was well-packaged. A few day after an additional verification of the new lamp module versus the peculiarity of my Projector,i had unfortunately requested an RMA. Your Customer Sales Representative was helpful and all time behaved professional towards me.
client services very good
We were very impressed with the service we rec'd a couple weeks ago with My Projector Lamps. The customer service reps were very helpful and the turn around time for our order was fast!!! We expected a week or so and the new lamp we ordered arrived in 2 business days.
Ordered a bulb and the original was faulty. I called the company and they helped to diagnose what was wrong and sent a new bulb. The customer service was good, and the new bulb has worked perfectly so far. Thank you for your professional customer service.
There has been a mistake in the shipping concerning the cover of a cast iron pot. I planified to contact Deelat, but they contacted me before to advise concerning the shipping error. Everything has been corrected at their own expenses. So, this is a responsable company.
Thanks to these guys, i didnt stay stuck in the dark without a lamp to watch my favoriye movies !!!
Well i purchased the bulb and it came really fast(was Very Impressed). Went to install it and the screws were not correct, so I had to dig out old bulb out of trash and get the screws off of the old bulb. all in all was pretty happy, found other site was cheaper but would take longer to bring in
Good quality product, quick delivery & excellent customer service. Can't ask for anything more than that . Very happy wilh Myprojectorlamps.
I have places many orders for the last couple of years. Amazing stock and always so very helpful. My order was lost and these guys sent replacements right away. Thank goodness the lost lamps were found, was able to return the replacements without any hassle. Very understanding and patient. I would highly recommend them.
So many products to choose from backed by excellent customer service! Will continue to buy!
Our order arrived just as they said it would and the on line service was great. Thank you,
When I ordered my lamp on the Canada site it said 4 to 6 days for shipping. I called in after 6 days and the said they had shipping issues etc...said I would get my lamp 4 days later so, 6 +4 more days (10 days total). I explained this to the clerk and after showing my dissapointment they offered expedited shiping for free so I could get it 1 day later (6+1). I finally got it 2 days later. This is the only situation. The clerk was awesome (Julio).
very good service & P.R.
Was really happy to find quality name-brand bulbs online at a great price! Everything was packaged great and we got exactly what we expected! Will definitely buy from myprojectorlamps again.
I put the order in and it was sent. I installed the lamp and it is working god. I would like to reserve this review for the next 2000 hours of lamp life to make sure this bulb is good. So far so good. I will let your know in 2000 hours if the lamp lasted or now.
I am a return customer with My Projector lamps and I have always been pleased with their service. My only complaint would be that if shipping is going to be delayed from the estimated checkout date, someone should contact the buyer. In our situation we are sourcing these lamps for our clients and are coordinating installation dates around their arrival times. .
Tracking by email genial ! They took the time to call regarding shipping delay.
The price is right, and the bulb is working just fine. I dock 1 star because they didn't have them in stock near us so we had to wait about 9-10 business days before it was in-hand. But, we were told that there was going to be a delay, which was appreciated! The site was super easy to find the bulb we needed based on model, and the process was generally straightforward. We'll be doing business here again :)
Received my lamp on time, installed with no trouble, and it has been working great for about 3 hours.
We have been doing business with Myprojectorlamps since 2007. Always had best quality products and services. Fast delivery and exceptional customer service.
Light fit and worked properly.Happy customer.Would buy again when needed.
I received exactly what I ordered and it was delivered in less than 2 weeks. I will be using them again!
Quick answer's to my questions online, great pricing and a timely arrival of the products. Would recommend to anyone
Won't know till I go to use the bulb, but they were fast and efficient, and the price was fairly comparable.
The actual bulb was branded as Osram, so I'm happy with that, however the aftermarket plastic housing was made of a type of plastic that gave off a strong odour when it got hot. The odour was dissipating, but not fast enough so I used my original Panasonic lamp housing to correct this. The new lamp takes a about 20 seconds longer to reach it's full brightness then the original Panasonic lamp, but functions normally after that. So despite me having to change out the housing, (no big deal), I think this was the route to go, the original Panasonic lamp is around 500,00$ Canadian costing more then double then the Osram bulb. Of course this being a non Panasonic product you will not get a new filter for your projector, so this is something to keep in mind if you want a new filter. However with proper care the original filter can last indefinitely.
You get what you order, projector lamps! All items arrive in exactly the amount of time they tell us and their service is great. I ordered the wrong lamp once and they replaced it for me with no hassle. I use and will continue to use them for our purchases!
Great service and product.
Had a seamless experience and am very pleased with the service received from the Calgary, Alberta contact I dealt with.
We have had difficulties with lamps blowing after only a short period of time and ordered more. The sales Manager was keen to ensure that this was not a defective bulb in which case it would be replaced free of charge. She tried to understand our problem in an effort to help. Problem was the projector and not the bulbs. Excellent service and highly recommended.
The site is easy to navigate. If you phone in, staff are helpful and know their product and customers. Warranty returns are very low, and bulb life is consistently good.
you guys are awesome. EASY to order.. takes me 5 minutes and boom. fats shipping.. finally a company whos knows how to satisfie a clientele. thanks
I received my bulb quickly and it was well protected in the package. This is an authentic bulb that works fantastically! Other bulbs I have ordered online before have been dim or break after only a few hours of use, but this one works great and I will definately be using them again!
Great communication. The lamp was good. The price was good.
I received my Bulb from my projector lamps and installed it. Within 1 hour it blew. Knowing this was a totally on-line transaction, I was concerned. Although I had to ship the Defective one back on my Dime, I was send a new one priority overnight. Installed and works great! The customer service was excellent.
They communicated my order availability and delivered a part order right away and sent the remaining within a few days.
I was very happy with the first bulb I ordered 2 years ago but was somewhat disappointed by the bulb (second replacement) I ordered last year. 1. a part of it frame was broken. It fit anyway, but not snug as it should. 2. noticeably less bright than it should be, but tolerable. I've ordered this bulb ahead of time so it will be a while before I can return to the (I hope) high degree of satisfaction I had with the first bulb I ordered from you.
shipping took almost 2 weeks, slow.
Great product, great delivery. The lamp fit perfectly and has brought my screen back to life
This company gives the best service. Prompt, easy to deal with, great warranty. I highly recommend this company.
company services ok delivery not so
I have ordered many replacement lamps from this company and have always received the correct product promptly. They always seem to have the lamp I need in their inventory and it's priced well. You can't ask much more of a company .
Our lamp on the projector ran out 4 days before Christmas. We used myprojectorlamps.com to get a replacement using expedited post. It came 2 days later and worked perfectly. We are very happy with the service we got
Finding a new bulb for our Sony projector has been a challenge but myprojectorlamps has provided great service and a great product. I've ordered other replacement bulbs and the ones that come from myprojectorlamps are better built and it's a no hassle experience.
After searching at other online companies we finally found an OME lamp at myprojectorlamps and it works! We tried cheaper lamps but they would not work in our projector. My family is so happy to have the projector working again. The company also provided complimentary overnight shipping because our lamp was not in stock immediately. We were impressed with the customer service.
no problem at all
Got here on time - works great
The service offered at myprojectorlamps is impeccable. Always curteous and fast. They also have the best prices and if not, will match and beat any competitors.
Correct lamp was shipped. In and working within 15 minutes of receipt. It came USPS to Canada but wish I could have had a faster option. It still arrived in about a week which was not too bad but we had to set up a portable projector while waiting for a bulb.
My replacement lamp has brought the HD and brightness back to my TV. The TV is 10 years old but the picture looks brand new again!
I am very impressed with this company. It is the only projector bulb company I will deal with. Their pricing is fair and their delivery time is very efficient.
Enjoying doing business; excelelnt after sale service
Great service, our projector is an older model however, customer service was able to advise what lamp I needed for it in under a minute. I have no hesitation in recommending them or calling again for information.
Your website ordering system is easy to use and delivery is quick. Thanks for providing such a good service
Always helpful staff and taking time out to find replacement or alternative parts for all my projectors.
After a terrible experience with another company who supplied a non-genuine lamp I turned to myprojectorlamps and received a genuine lamp that has been working for more than three months without a hitch. Excellent information on this site, excellent service and genuine products.
I am satisfied with my dealing with myprojectorlamps. The delivery was on time and the merchandise was delivered in good condition.
My call was handled quickly and professionally and the bulb was shipped on time !
My first contact was Katie in sales for Canada. She was very professional and made sure the I not only buy the correct lamp but that the module will fit and install exactly as my old unit. She worked hard and long to make sure my order would be hazzel free upon arrival. Thanks to Katie's great effort the lamp and module operate very well.
When our projector bulb burned out we were trying to find a replacement from all sorts of suppliers in Canada and the US. One supplier actually suggested I try myprojectorlamps.ca as they are based in Calgary and could probably get it quicker. Little did I know their office was the next building over from ours! I chatted with the lady and she was very helpful - they even had our bulb in stock. I walked to the next building and picked it up the very next day and the price was a lot cheaper than I was quoted from any other supplier. I will definitely be using them again.
The staff was very knowledgable and received the product next day!
I was very happy with my experience with the Calgary shop. Not only did I find the lamp I needed for my Toshiba 56-inch rear projection TV (significantly less expensive than elsewhere, I may add), but there were no problems obtaining a replacement when it was found to be defective.
MPL is easy to order from, easy to find the bulb you are looking for on their website and is shipped fast
Betting a new projector bulb is not and should not be rocket science. I have ordered a couple of bulb's from myprojectorlamps.ca and have had no difficulties. Give the model of the projector, order the bulb and pay with a credit card. The bulb arrives about a week later.
I will say that myprojectorlamps.com has helped me run our organization by offering the best price and quality on projector bulbs for our planetarium theatre. I can count on myprojectorlamps.com every time I need to order bulbs and they are always willing to go that extra mile. Thank you myprojectorlamps.com Frank
i really don't like to purchase things on-line. i just don't' trust the process. I much prefer to have a real live human being standing opposite me to answer questions or help with any trouble that may come up. I've been unable to locate a store in Edmonton where I can just walk in and buy a projector lamp, so I'm forced to purchase them on line. So that said, I've bought 2 lamps now from MyProjectorLamps Canada. In both cases the lamp arrived within 48 hours. Pretty fast service I guess. Not as fast as being able to pick one up from a store, but acceptable delivery time. The first lamp however, arrived damaged. Fortunately I was able to rebuild it using the module from my previous lamp. However if that had not been possible, I'm sure it would have been some considerable pain to return it, and get a new one sent out, etc etc. The second arrived without incident. If you trust the "on-line" process, then i would recommend MyProjectorLamps Canada. I will continue to use them. My preference however, is still to purchase my supplies locally.
We started to use myprojectorlamps.ca as a supplier since 2 years now and we are happy with that. Good delivery time and if we need to contact them they are very responsive and professional. I recommend them instead of buying lamp everywhere at hight price and non sense ETA like we used to do in the past.
I ordered a bulb for next day delivery via FedEx, but the bulb was lost. A week later it had not arrived so myprojectorlamps sent me a replacement, no extra charges. 2 days later the first bulb arrived, so I returned that one using a prepaid delivery mechanism, again courtesy myprojectorlamps. Definitely good customer service.
They always have or can get get what I need quickly and are always freindly and helpful - Can't say enough about them ! Well done
Have bought from here a few times, fast service, good price
I enjoy my interactions with Katie. She is always very pleasant. The lamps are delivered right away. I always receive top notch service. Thank you.
Good product. Works great.
There was a minor delay in shipping, but their customer service department, quickly answered all my concerns, and ALWAYS responded to my emails in a timely manner. The bulb was indeed an OSRAM bulb, as advertised on their website. I did a bunch of research on bulbs and companies and picked them because I couldn't find really anything negative about them and their pricing wasn't the cheapest, but it's what I expected to have to pay for an original OSRAM bulb. Cheap bulbs blow. Spend the extra money!
At first I was hesitant to order from the site, but eventually pulled the trigger. I got the bulb exactly as described and works great in my projector. I would have liked to see more email updates regarding the shipping.
Good prices , good service. Very quick delivery.
Always professional and the support/call team have never left me without an answer. Ordering is simple and easy, and shipments are exactly as lined out, no surprises, knowledgeable team, and good products. I can not rave about them enough.
This is a great source for projector lamps; the price is nearly half of what I typically pay through other re-sellers, they arrive super-quick and the shipping is often paid for. On top of this, the staff is very friendly.
I called the shop where I bought my projector and they gave me the run-around...Incredible in this highly competitive marketplace. So, I told them I would find an alternative. myprojectorlamps hit a homerun for me. The lamp was easy to replace and the projector is like brand new. Great Job! Jeff
I recieved the lamps very quickly, but didn't pay attention to the price when I ordered. Later on I noticed the price of the lamp had increased from around $230 to $330 in the two years since my last order. Next time I will shop around for the best price.